bd rumm Terms and Conditions

1.1 Scope of Terms

These terms and conditions ("Terms") apply to all services, games, betting activities and promotional offers on the bd rumm platform. By visiting the bd rumm website, opening an account or using any service, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please stop using the platform.

All services provided by bd rumm are for personal entertainment purposes only. Using this platform for business or commercial purposes is prohibited.

1.2 Age Requirement

The minimum age to participate on the bd rumm platform is 21 years. The date of birth provided at registration must be accurate. If a person opens an account while under 21, bd rumm reserves the right to close that account at any time and all balances in that account may be forfeited.

1.3 Language and Interpretation

These Terms are written in Bengali and the Bengali version holds the highest legal authority. In the event of any dispute or difference in interpretation, the Bengali text shall be considered final. The words "user", "you" or "member" used in the Terms refer to any person registered on bd rumm or using the platform.

2.1 Single Account Policy

Each person may open only one account on bd rumm. Operating multiple accounts is a direct violation of these Terms. If evidence of multiple accounts is found, all accounts will be closed and any bonuses and winnings will be forfeited.

Multiple people from the same family or household may open accounts, but in that case each account must be verified separately and the same payment method may not be used across accounts.

2.2 Registration Information

All information provided when opening an account must be accurate, complete and up to date. Required information for registration includes:

• Full name (as shown on national ID card or passport)
• Date of birth
• Active mobile number
• Email address (where applicable)
• Preferred payment method details

If any personal information changes, you must notify the bd rumm support team immediately. Registering with false information may result in the account being closed at any time.

2.3 Password Security

It is your responsibility to keep your account password confidential. Never share your login details with anyone else. If you suspect unauthorised access to your account, change your password immediately and inform the support team. bd rumm is not liable for any loss caused by third-party access to your account.

3.1 Verification Requirements

bd rumm may request documents to verify a user's identity at any time. This applies especially before the first withdrawal, for large transactions and when unusual activity is detected on an account. Documents that may typically be requested for verification include:

• Scan or photo of National ID Card (NID) or passport
• Proof of ownership of the mobile banking account
• Proof of address if required

3.2 Cooperation with Verification

If you do not respond to an identity verification request or submit insufficient documents, bd rumm may suspend the withdrawal facility on the relevant account. To learn how your personal information is stored and used during the verification process, please read our Privacy Policy.

4.1 Deposit Methods and Limits

bd rumm currently accepts four mobile banking services for deposits: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. When making a deposit, ensure that the mobile banking number you are using is registered in your own name.

• Deposits using another person's mobile banking account are not permitted
• If funds do not appear in your bd rumm account after a deposit is completed, contact the support team
• Keep the reference number of each deposit transaction

4.2 Withdrawal Process and Limits

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the mobile banking method used at the time of deposit or registered as verified on the account. Withdrawal requests generally take between 15 minutes and 2 hours to process.

Once a withdrawal request is submitted, it cannot be cancelled. So confirm the correct amount and payment details before requesting a withdrawal. Available withdrawal methods: bKash, Nagad, Rocket and Upay.

4.3 Transaction Refusals

bd rumm reserves the right to decline deposit or withdrawal requests in the following situations:

• If account identity verification has not been completed
• If an investigation into the account is ongoing
• If fraud is suspected in the transaction
• If evidence of a breach of the Terms is found

5.1 Welcome Bonus

bd rumm offers new members a 200% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, you must make your first deposit after registering.

To withdraw the bonus amount, the bonus must be wagered 25 times. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. To withdraw this ৳2,000 bonus, a wagering requirement of ৳2,000 × 25 = ৳50,000 must be completed.

5.2 Bonus Terms of Use

The following bonus rules must be followed:

• Each account is eligible for the welcome bonus only once
• Bonus funds cannot be transferred to another account
• Winnings earned from a bonus cannot be withdrawn unless the wagering requirements have been met
• The time limit for meeting bonus conditions is stated in the applicable bonus terms on the account
• If evidence of bonus abuse through multiple accounts is found, the bonus will be forfeited

5.3 VIP Cashback Program

The bd rumm VIP program has three tiers — Bronze, Silver and Gold. The weekly cashback rate differs for each tier: up to 0.5% for Bronze, up to 1.0% for Silver and up to 1.5% for Gold.

Weekly cashback is calculated based on the net loss for that week (total losses minus total winnings). Example: a Silver tier member who incurs a net loss of ৳20,000 in a week will receive a maximum cashback of ৳20,000 × 1.0% = ৳200.

6.1 Game Operation

All games available on the bd rumm platform are operated by third-party software providers. Each game has its own rules and RTP (Return to Player) rate. It is advisable to read the rules of a game before playing.

If a game result is disputed due to a technical error, the game provider's server records shall be considered final. If a game is interrupted due to loss of internet connection, the bet amount is generally refunded, though this depends on the type of game.

6.2 Sports Betting Rules

The following applies to sports betting:

• Odds cannot be changed after a bet is accepted; the result of the bet is determined at the fixed odds
• If a match is cancelled or incomplete, the bet will be settled according to bd rumm's sports rules
• Odds in live betting can change quickly; no bet is confirmed until the "Bet Accepted" message is received
• In a multi-bet covering several events, all selections must win; if any one loses, the entire bet is lost

6.3 Game Result Disputes

If you have an objection regarding the result of any game or bet, you must contact the bd rumm support team within 48 hours of the result being published. No objection will be accepted after this period. The support team provides assistance 24/7 in Bengali and English via live chat and email.

7.1 Fraud and Manipulation

The following activities are strictly prohibited on the bd rumm platform:

• Using software, bots or automated systems to influence game or betting results
• Exploiting game vulnerabilities or bugs to gain an unfair advantage
• Engaging in betting collusion with other users of the platform
• Conducting transactions using fraudulent payment details
• Opening multiple accounts to abuse bonuses
• Making deposits or withdrawals using another person's payment account

7.2 Anti-Money Laundering

bd rumm is committed to preventing money laundering. If unusual or suspicious transaction patterns are detected, bd rumm may temporarily suspend the relevant account for investigation purposes. By using the account, you confirm that the funds you are depositing come from a genuine source and were earned through lawful means.

8.1 Closure at User Request

Any user may close their account if they wish. Account closure requests must be made through the support team. Withdraw any remaining balance before closing the account. A self-exclusion option is also available as part of responsible gaming.

For more information on responsible gambling and ways to keep yourself protected, please read our Responsible Gaming Policy.

8.2 Suspension by bd rumm

bd rumm may immediately suspend or close any account for the following reasons:

• Breach of any provision of these Terms
• Providing a false identity or information
• Operating multiple accounts
• Evidence of bonus abuse or fraud
• Non-cooperation with identity verification

bd rumm is not obliged to explain the reason for account closure in detail, if withholding that information is appropriate in the interests of an investigation.

9.1 Service Availability

bd rumm may temporarily take down the platform or parts of it due to technical maintenance, upgrades, or unexpected circumstances. If any bet or game cannot be completed during such a period, bd rumm is not obligated to provide compensation for that.

9.2 Third-Party Services

Payment providers (bKash, Nagad, Rocket, Upay) and game software providers are independent third parties. bd rumm is not responsible for delays or interruptions in their services. However, in such cases, the bd rumm support team will assist in finding a resolution.

9.3 User Responsibility

The user is fully responsible for managing their own account. bd rumm is not liable for any losses resulting from playing without considering one's own circumstances. There is financial risk in gambling — it is advised to always keep this in mind. Play within your limits and seek help if needed.

10.1 Right to Make Changes

bd rumm reserves the right to partially or fully update these terms and conditions at any time. Users will be notified via a platform notice or email before any significant changes take effect.

Continuing to use the platform after any changes will be taken as your acceptance of the updated terms. It is advised to check this page regularly.

10.2 Contact and Support

If you have any questions about these terms, please contact the bd rumm support team. The support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

Contact address: [email protected]

For quick answers to common questions, visit our Frequently Asked Questions (FAQ) section, where you will find detailed answers about accounts, payments, and bonuses.